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AI Agent Lab

From SAP exception to governed action.

Explore how AI agents can investigate operational exceptions, correlate SAP context, recommend actions and collaborate with users — while keeping humans in control.

Explore simulated SAP scenarios across Order-to-Cash, Procure-to-Pay, Warehouse Execution and Transportation Management.

OTC
Order-to-Cash

Credit, delivery and EDI exceptions across the order lifecycle.

P2P
Procure-to-Pay

Supplier confirmation, invoice and procurement exceptions.

EWM
Warehouse Execution

Warehouse Task, automation and material flow exceptions.

TM
Transportation Management

Freight order and transportation execution exceptions.

Scenarios

Eight simulated SAP workflows.

OTC

Order Exception Agent

Investigate a delivery-blocked Sales Order, quantify the business impact and recommend a governed resolution — without releasing credit automatically.

OTC

EDI Order Resolution Agent

Investigate a failed inbound order IDoc, identify the missing master data and prepare it for reprocessing — with a human approving before anything is reprocessed.

P2P

Supplier Exception Agent

Investigate a supplier confirmation shortfall on a Purchase Order, quantify the production risk and recommend a governed next step — without committing to a supplier or a production schedule.

P2P

Invoice Discrepancy Agent

Investigate a Supplier Invoice blocked for payment, identify the root cause of the price variance and route it for human approval — never approving a financial difference automatically.

EWM

Warehouse Exception Agent

Investigate a blocked Warehouse Task, identify the root cause and recommend a governed resolution — without bypassing SAP EWM controls.

EWM

Automation Exception Agent

Investigate a stalled automated Warehouse Task, pinpoint where the automation stack lost communication and recommend a governed recovery action — without bypassing physical safety controls.

TM

Transport Exception Agent

Investigate a delayed Freight Order, evaluate downstream delivery risk and recommend a governed replanning action — without autonomously booking carrier capacity.

CROSS

Control Tower Agent

Correlate SAP EWM warehouse execution and SAP TM transportation planning in real time to flag a customer delivery at risk — a cross-module read no single-transaction chatbot can produce.

Architecture

AI reasoning. SAP governance. Human accountability.

Every scenario in the Lab follows the same governed path — context is gathered, an agent reasons over it, and a human stays in control of anything that matters before SAP is touched.

User / Operations
Human Approval Layer
AI Execution Layer
Context
Reasoning
Governance
SAP BTP / MCP
APIs / Events / Data
OTC
P2P
EWM
TM
Governed by design

Human accountability

Material actions remain subject to human review.

SAP governance

Integration follows approved SAP/BTP patterns.

Explainable outcomes

Recommendations show supporting evidence and business context.

Controlled access

Agent capabilities respect enterprise authorization and security boundaries.

AI Use Case Assessment

Identify one workflow worth assessing.

We'll help identify one high-value SAP workflow where governed AI could reduce investigation effort, accelerate exception handling or improve decision support — no ROI promises, no autonomous transformation claims.

Assess an AI use case

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